HELP | Frequently Asked Questions

What brand of shirt do you use?

Our shirts are Gildan 6.1 oz. Ultra Cotton® T-Shirts and are 100% pre-shrunk cotton, so they’re soft and comfortable right from the get go.

How do you ship?

We use USPS Priority Shipping as our standard shipping method.

How much does shipping cost?

Standard shipping costs are a flat fee of $5.75 for 1 shirt, and there is FREE shipping on orders of $50 or more (2 or more shirts). Standard shipping normally takes about 2-3 business days within the continental U.S.

How do I get FREE shipping on my order?

If you place a minimum order of $50 (2 or more shirts) then standard shipping is FREE within the continental US, excluding Hawaii and Alaska. If you’re ordering shirts in high quantities then you may be eligible for a quantity discount and should contact CHRISTGEAR via email at sales@christgear.com to determine your discount and the most economical shipping method for your order and delivery destination.

How long does it take for shirts to arrive?

We try our very best to get your merchandise processed and out the door the day of your order and standard shipping generally takes about 2-3 business days depending on where you are in the country.

Do you ship internationally?

We do not ship internationally at this time. If there is a significant call for orders outside of the United States we will definitely consider shipping internationally. Just send us an email and let us know. We would like nothing better than to have enough people both inside and outside the US interested enough in our shirts that we can justify shipping everywhere on the planet.

What sizes do you offer?

We offer unisex shirts in SMALL, MEDIUM, LARGE, and X-LARGE.

Do you have a size chart?

We find that Gildan shirts are an average to generous cut. Listed below is the standard "size chart". These sizes are relatively uniform as your average tee shirt is concerned, so we suggest ordering the size that you would normally order.

Small - 35-38
Medium - 38-41
Large - 42-45
XLarge - 45-48

How are your shirts printed?

All our shirts are silk-screen printed. We feel this offers the best quality product. Our printer uses the highest quality inks which are color-fast and fade resistant and will still look great after a multitude of washings.

Are you working on NEW designs?

Our criteria for developing a new design is primarily based on the content of the message. If it’s something that we think is an important, Gospel inspired, Christian message and can be presented in a brief, concise phrase, then we will put together an original, creative, typographic design that will work well on a tee shirt. As you have hopefully noticed our designs are created using unique typographic design solutions which help to convey the message in a clear and visually striking manner. So any new design would follow this approach.

Currently we have six different designs/messages that are presented on white shirts. We have a few other designs/messages in the queue which we aren't quite ready to offer as of yet. We'll see how these work out and then decide which to keep, which, if any, to add, and which to possibly discontinue if need be.

The shirt I want is out of stock.

We do our best to keep all sizes in stock. If we’re out of stock of a shirt you’re interested in buying we will immediately respond with an email, and let you know as soon as that particular item becomes available. If at any point an unpopular shirt style is discontinued we will do our best to remove it from the site in a timely manner.

How secure is this store?

We use PayPal for all payments; PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What forms of payment do you accept?

We accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal.

Do I need a paypal account?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it. When you’re checking out, you’ll automatically be redirected to a secure Paypal page to complete the transaction.

What’s your return policy?

Our goal is 100% customer satisfaction. Unworn shirts can be exchanged within 15 days of delivery. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge. If you have further questions please contact us via email at sales@christgear.com.

Do you have discount codes or offer any kind of volume discounts?

We don’t offer discount codes at this time. However, if you are interested in volume discounts, which are always an option, please feel free to contact us and we can discuss the possibilities. Please contact us via email at sales@christgear.com.

Will I get a confirmation Email?

Yes. We will send you an order confirmation email after your order has been initially received and cleared PayPal.

Do you sell wholesale?

At this time we sell exclusively through this website, but please feel free to contact us concerning any interest in reselling our product. Our product has certain critical, self-imposed design and quality standards which we feel set us apart from our competition but we are always willing to talk. Just send an email to sales@christgear.com.

Any other questions?

Please feel free to contact us through email at sales@christgear.com




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